Quality Policy

Nu-Maber s.r.l. has always pursued a quality policy aimed at meeting customer needs and improving its own performance, both in terms of effectiveness and in terms of organisational and economic efficiency.
This policy also applies to the online sales process carried out through Flexo 24 srl, a company of the Nu-Maber srl group.
To this end, the Management has identified the following cornerstones of its quality policy:

  • Willingness to respond promptly and effectively to customer requests;
  • Commitment to constantly seeking technical and graphic solutions that improve the final result, going beyond customer expectations;
  • Building stable, long-lasting relationships with customers by developing a
    collaborative relationship that increases trust;
  • Ensuring compliance with the confidentiality commitments made to customers, in order to protect their intellectual property;
  • Commitment to complying with laws, regulations and signed agreements and, more generally, with the principles of transparency, fairness and loyalty, rejecting and condemning any unlawful or improper conduct to achieve its economic objectives;
  • Commitment to meeting all applicable requirements of the reference standard in the design, implementation and continuous improvement of its Quality Management System, also as an expression of the constant reliability of its work;
  • Commitment to providing organisational, technical and
    financial resources in order to always ensure full compliance with the regulations
    in force and to continuously improve the health and safety of workers;
  • Commitment to defining and periodically reviewing the policy, the objectives and the
    quality management system;
  • Commitment to enhancing and continuously improving the skills and abilities of internal human resources;
  • Commitment to communicating the quality policy inside and outside
    the company and to interested parties;
  • A supplier selection policy based on reliability and technical capability, taking due account of established relationships.
  • Commitment to a responsible business model aimed at ensuring sustainable development that is highly attentive to the health of the planet and to the
    social and economic well-being of people.

Rev. 2 of 31.03.2023